FAQ

You will find below the answers to the most frequently questions about the VirtualPass (Discount Code). Please do not hesitate to contact us if you have any further questions.

Due to the volume of users, the European Association of Friends for Nature (EAFN) has agreements with several hotels based on discounts. The VirtualPass (Discount Code) allows you to enjoy these discounts.
Anyone can purchase the VirtualPass (Discount Code), for one or more people. You can enjoy the nights of your VirtualPass (Discount Code) in more than one hotel.
You can use the VirtualPass (Discount Code) for 30 days after the first hotel check- in.
If the VirtualPass (Discount Code) has not been used, you can ask for your money back. You will only be charged 2€ as an administration fee. You can do this by using the contact form and selecting “VirtualPass return” in the Subject field.
EAFN is not responsible for making the reservations in the hotels. To benefit from the discounts the user must inform the hotel that has a VirtualPass (Discount Code) and confirm the discount.
EAFN is not a travel agency or a tour operator, so it does not charge establishments any fees. EAFN considers the price of the VirtualPass (Discount Code) as an administration fee to support the program.
The European Association of Friends for Nature (EAFN) aims at disseminating and promoting the ideas of sustainability and conservation of our planet's wildlife and plants. Its objective is to facilitate access of any person to Costa Rica.
EAFN has recently started its activity in Central America by settling in Costa Rica where the association has several agreements with various hotels and activity providers related to nature. Anyone has the possibility to visit the country and enjoy the discounts that these establishments offer.
European Association of Friends for Nature is registered in the National Registry of Associations of Spain-Europe, National Number 605268